Building a Data-Driven Public Service: Opportunities and Challenges for Evidence-Informed Policymaking in Ireland
Symposium: The Evolution of Data Needs for Policy/Research in Ireland
Abstract
The increasing complexity of modern policy challenges has intensified demands for evidence-informed decision-making across governments worldwide. Demographic change, technological transformation, economic uncertainty, climate pressures, and evolving citizen expectations require public institutions to become more agile, responsive, and data-driven. Ireland’s policy regarding the use of data to drive better policy and services has evolved in this context. Current policy focuses on driving more strategic and coherent use of data to support the vision laid out in Better Public Services 2030 of ‘inclusive, high quality and integrated Public Service provision that meets the needs and improves the lives of the people of Ireland’. The paper provides an assessment of Ireland’s public data ecosystem, which attracts favourable international rankings on digital government, open data and trust. It lays out some of the current strengths in the system and remaining challenges to be addressed. A case study is included which illustrate strong examples of data use. Finally, it outlines priorities for a new Public Service Data Strategy and reflects on broader implications for public service transformation.
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